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Fullscope Blog

A real-world look at digital transformation.

3 Options for Equipment Dealers to Maintain Consistency in Their CRM and ERP Data

By David Kohar | February 23, 2018
Accurate data management is a fundamental process for equipment dealers, especially between multiple systems. There are different types of methods that can be applied when managing records in Dynamics[...]

Solving the 3 Biggest Concerns of CPG Organizations

By Mary Bradley | February 21, 2018
According to the Deloitte Consumer Products Industry Outlook, 2018 looks to be a year of growth for the CPG industry due to stabilizing US and global economies and an increased buying ability of consu[...]

3 Ways to Improve Your CRM Initiative

By Amanda Tarasow | January 3, 2018
New generation CRM systems are helping businesses both big and small succeed. However, many organizations aren't making the most of their CRM systems. Today's CRM solutions come with powerful features[...]

3 Tips to Improve CRM Adoption Rates

By Kelly McDonald | December 17, 2017
CRM is an invaluable tool. Its ease of use and seamless integration with other business applications and tools have helped businesses of all sizes transform their operations. However, even with the mo[...]

First Look at the Microsoft Dynamics 365 New Release – Apps, Mobile and Other

By Art Small | December 11, 2017
Curious about the new Dynamics 365 release (the July release)? Now that it's available, I wanted to touch on some enhancements that have been added to the apps, mobile and other areas within Dynamics [...]

3 Ways CRM Can Benefit Your Business

By Patrick Lewis | December 11, 2017
CRM is an invaluable business tool that enables organizations to build a relationship with their customers. Since customer retention and loyalty both affect a company's revenue, CRM is a management st[...]

CRM Upskilling: Frontline Action Needed To Retain Professional Services Staff

By Donna Coxon | December 6, 2017
“Weaponise your workforce!”  As 2018 approaches, it’s a call to arms increasingly heard as the key to keeping frontline staff empowered, happy and loyal. Particularly in Professional Services, where o[...]

Digital Transformation a Threat to Professional Services or a Passage to Profitability?

By Daniel Spurr | November 29, 2017
One of the prevailing narratives trailing the incoming tidal wave of Industry 4.0 technology is the threat to Professional Services, and the level of future staffing. It was recently predicted by US-b[...]

Aventics Partners with Fullscope for Successful CRM

By Patrick Lewis | November 21, 2017
I recently spent some time with Larry Bowers, the Global CRM Project Leader, a customer of ours with Aventics. I asked Larry to give a high-level background about their CRM project with us, and here's[...]

Building an Effective CRM Strategy

By Pat Lee | November 19, 2017
The CRM industry has changed a lot over the past 5 years. AI-enhanced CRM and many other technologies have added significantly more value. However, many companies still struggle with CRM primarily due[...]