Edgewater Fullscope Blog

GDPR Countdown Has Begun, Make Sure You Are Compliant by May 2018

Aug 2, 2017 10:35:11 PM

If you do not know what GDPR is, this article is for you. Now is the time to start understanding how it may impact your business, as the European Unions General Data Protection Regulations (GDPR) are coming into force May 2018.

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Power BI – Understanding the Basic Concepts

Jul 3, 2017 10:45:56 PM

I’ve been asked a few times by our CRM customers to explain all the different components of Power BI so here is a summary of the key information:

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5 Key Themes of the Next Release of Microsoft Dynamics 365

Jun 28, 2017 12:00:50 AM

The Microsoft R&D Team took 3 days last week (June 20, 21 and 22) to present and summarize everything that they are working on for the next release of the Microsoft Dynamics 365 Customer Engagement platform.  The good news is that many of these features are just around the corner as they will be released to public or private preview next month and then to GA (general availability) as they are deemed ready by the team.  Microsoft Dynamics 365 is definitely reaching another peak with this next release, which looks to be the biggest one in the history of the product.

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Automatically Collect and Track Emails with Dynamics 365 Auto Capture

Jun 7, 2017 4:00:24 AM

The purpose of a system like Dynamics 365 is to collect, manage and analyze all of the diverse data and communications throughout the sales process. An email is an important part of that process, which is why Dynamics 365 integrates with Microsoft Outlook and Exchange.

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Drive Communication and Collaboration inside Your Company with the Yammer Integration in Dynamics 365

May 22, 2017 4:00:24 AM

Did you know that many Fortune 500 companies collaborate with Yammer? 85% to be exact. You likely have heard of, or used this leading private social network. Yammer offers your employees a central place to share information – including document creation and editing - and discuss relevant topics in posts. They can share information without having to attend a meeting or even sending an email.

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Microsoft Dynamics 365 App for Outlook

May 9, 2017 4:00:19 AM

There’s a new Dynamics 365 app that will auto-install in your Outlook the next time you reopen Outlook.  The app works in Outlook 2013 or Outlook 2016, but appears differently in each version. You can also use the Dynamics 365 app from your Office 365 Outlook which you can get to using this link.

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Improving Sales with Dynamics 365 + LinkedIn Sales Navigator

Apr 25, 2017 9:42:40 AM

A game changing new integration announced by Microsoft and LinkedIn yesterday brings Microsoft Dynamics 365 for Sales and LinkedIn’s Sales Navigator closer and makes these products incredibly affordable together. The news comes the same day that LinkedIn announced it has 500 million members with profiles on its service.

Is this the most compelling offer in the CRM market?

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