Edgewater Fullscope Blog

Updated Solution Release: CRM for Manufacturing CPG Version 1.1.0 for Microsoft Dynamics

Jul 5, 2017 4:00:00 AM

Drive more industry capabilities with the Fullscope CRM for Manufacturing CPG Solution. This solution was created from the experience and best practices from the 100s of CRM implementations the Fullscope consulting team has deployed for manufacturers.

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Updated Solution Release: Equipment Dealer Solution Version 1.2.0 for Microsoft Dynamics 365 Customer Engagement

Jun 28, 2017 4:00:04 AM

Client relationships and maximizing follow on sales are critical for every Equipment Dealer organization where typically 80%+ revenue comes from existing customers. The key question for Equipment Dealers is - How can you improve account and sales management with your current resources and data? Fullscope has created an Equipment Dealer Solution with Microsoft Dynamics 365 that focuses on sales, marketing and customer service productivity and insights.

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5 Key Themes of the Next Release of Microsoft Dynamics 365

Jun 28, 2017 12:00:50 AM

The Microsoft R&D Team took 3 days last week (June 20, 21 and 22) to present and summarize everything that they are working on for the next release of the Microsoft Dynamics 365 Customer Engagement platform.  The good news is that many of these features are just around the corner as they will be released to public or private preview next month and then to GA (general availability) as they are deemed ready by the team.  Microsoft Dynamics 365 is definitely reaching another peak with this next release, which looks to be the biggest one in the history of the product.

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Top Departmental Benefits with Microsoft Dynamics 365

Jun 14, 2017 4:00:32 AM

Did you know you can address business processes across your business – from Sales to Operations – with a single solution? One platform that offers traditional ERP AND CRM functionality? Microsoft brings it all together with Microsoft Dynamics 365. See quick benefit highlights to your key departments in this article.

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Top 4 Reasons Digital Transformation is Key in Manufacturing

May 11, 2017 4:00:33 AM

How do you help your sales team have a more streamlined sales process? Or better manage the buying process? How do your sales managers coach their teams more effectively? In manufacturing, digital transformation is where you want to start in answering these questions. Read on for 4 reasons why digital transformation is important in manufacturing.

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Top 10 Features of ClickDimensions Marketing Automation Native to Microsoft Dynamics 365

Mar 29, 2017 5:37:08 AM

The ClickDimensions marketing automation solution is natively embedded in Microsoft Dynamics 365/CRM, putting all of your sales and marketing tools and real-time data right at your fingertips. It is a fully cloud based application built on the Microsoft Windows Azure platform and integrated into Microsoft Dynamics CRM.

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3 Simple Ideas to Improve Account Management

Nov 10, 2014 12:09:33 PM

You market to prospects and you’ve won new customers. Excellent! You measure your success and track ROI. Is that were it ends? Do you market to your existing customers as well? What’s the marketing ROI for Account Management efforts? Generating additional revenue from your existing customer base not only makes sense, but it’s easier and more cost effective than generating revenue from new sources.  With the right Account Management approach, CRM system and follow through you can increase the flow from this specific revenue stream.

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