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Fullscope Blog

A real-world look at digital transformation.

Infographic: Top 3 Ways Equipment Dealers Grow Share of Wallet

By Kelly McDonald | September 26, 2018
As an equipment dealer, your goal is to get as many deals as possible, so you can grow your share of wallet. When you can get more business from each customer, (and new customers!) your bottom line be[...]

Equipment Distributors: How-to Protect Your Current Share of Wallet

By Kelly McDonald | September 18, 2018
Optimizing the Lifecycle for Each Piece of Equipment What if you could gain detailed visibility into the equipment that a customer purchased or rented, including all the related technical information,[...]

Briggs Equipment Partners with Edgewater Fullscope - The Go To Partner for Equipment Dealers - for Microsoft Dynamics 365 Implementation

By Alison Parker | August 28, 2018
When Briggs Equipment decided it was time to implement a CRM, they found Fullscope and Microsoft Dynamics 365 to be the obvious choice. Fullscope's experience with equipment dealers on the Microsoft D[...]

6 Existing Customer Additional Revenue Opportunities for Equipment Dealers

By Alison Parker | August 21, 2018
Additional revenue opportunities, is business that you didn’t get from a customer at the initial sale. After initial purchase, there are potentially multiple follow-on sales and cross-sell opportuniti[...]

Two Strategic Ways Equipment Dealers Win New Business Opportunities

By Kelly McDonald | July 24, 2018
You can bet that your competitors are looking to grow their share of wallet at the same time you are. Here are two strategic ways to think about new opportunities for your dealership: brand new projec[...]

Smarter Account Management in Equipment Distribution

By Chad Weiner | June 26, 2018
Do you have one place your sales team can go to see a 360 degree view of your customers? A full view of each customer can keep salespeople informed about service history for example, so they can effec[...]

3 Options for Equipment Dealers to Maintain Consistency in Their CRM and ERP Data

By David Kohar | February 23, 2018
Accurate data management is a fundamental process for equipment dealers, especially between multiple systems. There are different types of methods that can be applied when managing records in Dynamics[...]

Updated Solution Release: Equipment Dealer Solution Version 2.0.0 for Microsoft Dynamics 365 Customer Engagement

By Evan Flower | October 8, 2017
Client relationships and maximizing follow on sales are critical. Most Equipment Distributors see 80% or more of their ongoing revenue come from existing customers. How can you improve Account and Sal[...]

Updated Solution Release: Equipment Dealer Solution Version 1.2.0 for Microsoft Dynamics 365 Customer Engagement

By Evan Flower | June 27, 2017
Client relationships and maximizing follow on sales are critical for every Equipment Dealer organization where typically 80%+ revenue comes from existing customers. The key question for Equipment Deal[...]

Edgewater Fullscope Announces Participation at the 2017 NADITA Conference

By Jennifer Alspach | April 10, 2017
Helping Equipment Dealers Transform Their Business to Win Big Athens, AL — April 11, 2017 — Edgewater Fullscope, Inc., a wholly-owned subsidiary of Edgewater Technology, Inc. (NASDAQ: EDGW) and leadin[...]

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