Edgewater Fullscope Blog

Getting to the Heart of Data for Life Science Organisations

Jan 18, 2018 3:15:00 AM

“The New Health Economy will focus increasingly on paying for the value rather than the volume of medical care; in other words, it will be a more consumer-facing industry.”*

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How chemical manufacturers can make the switch from product seller to solution provider

Jan 16, 2018 4:10:00 AM

“Chemical companies have long struggled to make the shift from ‘product sellers’ to ‘solution providers’ in the customer-facing aspect of their business. Digitisation can make a big difference in this regard.”*

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How Manufacturers can make use of the Industrial Internet of Things (IIOT), data and security to make informed decisions

Jan 10, 2018 4:10:00 AM

The IIoT is the manufacturers’ version of the Internet of Things, (think smart watches or smart fridges), where sensors embedded in technology collect data and analyse it. In the IIoT, these sensors can collect data from machinery on the production line to help with maintenance, prevent stoppages and increase efficiency. Data collected from the sensors, combined with data from CRM, ERP and other digitised services, can be analysed and will help to make the factory not only more efficient, but more effective too.

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Bid-To-Win Ratios are Down

Dec 21, 2017 8:11:42 AM

CRM Enabled Services can ramp up Bid To Win Ratios not the Discounts! 

Competing for new business is a tough bid in the age of “disruptor” start ups and the socially engaged, multinetworker. Professional services that find they are increasingly going after the “low hanging fruit” may already feel they’re out of the running. It can be a slippery slope. Today’s auction house for lucrative contracts is definitely further up the hill in a landscape increasingly reshaped by digital transformation. As a result, those companies that lean in and ramp up the discount to win more contracts will only likely see reduced profitability in the longer term.

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Data Security

Dec 19, 2017 6:00:00 AM

Cloud Insecurity Prevents Digital Transformation Treat Manufacturer's Growing Pain Points.

Amongst the 5.5 million UK businesses, of which manufacturers account for 5 per cent*, security is rightly perceived as probably the biggest digital risk for manufacturers competing in today's uncertain economy (*House of Commons Briefing Paper, Nov 2016). However, executive decision makers are increasingly aware that their future survival is dependent upon performing an urgent digital transformation to treat manufacturer's growing pain points.

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Snowball Challenge

Dec 19, 2017 3:27:00 AM

One of our clients have thought up a brilliant way to incorporate the Christmas spirit into driving their end users into updating and enriching data in D365 CRM. In our monthly session together back in October, yes I know we shouldn’t be talking about Christmas in October, we were talking about ways to get adoption and to get end users to make sure their data is correct, up to date and all the information they know has been completed in CRM, therefore we flippantly discussed incorporating a Christmas challenge and incentive to drive people into the system and to also get people to review and improve the account data that they have a relationship with. In the next monthly session we had together the admin team, along with Leadership team communicating out the “Christmas Challenge” and incentives, demonstrated their unique way to bring a bit of fun and internal office competition into updating data in CRM with a Christmassy feel to the whole experience.

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Digital Transformation— A Necessity or Nuisance?

Dec 15, 2017 7:00:00 AM

In a recent article from Industry week entitled, Unmasking Digital Transformation: 6 B2B Drivers for 2018, they stated, "The reality is that digital transformation is no longer a "luxury to be addressed when companies get around to improving—it's now an imperative for bottom-line growth." This matter of digital transformation, although becoming increasingly popular, is still a notion that many business owners in the manufacturing industry fail to realize is critical.

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Professional Services: the Robots may be coming but Humans have a Job still to do!

Dec 14, 2017 3:27:00 AM

Digital transformation in the workplace of customer interactions have led to predictions of wholesale job losses, not least, in professional services. Sectors predicted to be most at risk are banking, accountancy, tax and insurance. The big Industry 4.0 shift now overturning traditional business models of silo thinking, and the access and distribution of data information systems, will indeed, drive the urgent digital upskilling needed for a maximised 360 customer experience at all touchpoints.

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