Edgewater Fullscope Blog

Adopt2Win - More Than Just Support

Aug 17, 2017 7:00:57 AM

Are you familiar with the Adopt2Win program here at Fullscope? It's more than just support, it's a proven path to adoption. We believe the most successful implementations are the ones that continue the journey until every employee in the company is a Microsoft Dynamics 365 advocate, which is why we commit to your success even after you go live. Our program is built to deliver the perfect combination of proactive services and reactive support that is necessary to ensure your solution delivers on all the expectations of your users and executives and helps you achieve your Business Outcomes.

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Organization Insights for Dynamics 365 Customer Engagement

Aug 16, 2017 7:00:48 AM

At Fullscope, we are highly focused on ensuring user adoption in our Dynamics 365 implementations.  So much so, that as part of every project we create a User Adoption dashboard within the D365 CRM solution so that the Core team can gain insights into which of their users are successfully embracing the solution and those who need additional support.

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Updated Solution Release: CRM for Manufacturing CPG Version 1.1.0 for Microsoft Dynamics

Jul 5, 2017 4:00:00 AM

Drive more industry capabilities with the Fullscope CRM for Manufacturing CPG Solution. This solution was created from the experience and best practices from the 100s of CRM implementations the Fullscope consulting team has deployed for manufacturers.

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Updated Solution Release: User Adoption Solution Version 3.1.1 for Microsoft Dynamics

Jun 12, 2017 4:00:03 AM

Fullscope’s User Adoption Solution is a key part of our overall user adoption strategy and process, allowing clients to track user activity on a broad range of activities.

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Transforming Sales and Profits in Manufacturing with Intelligent Segmentation

May 4, 2017 4:00:49 AM

In addition to internal performance metrics and transactional data, you need a single, centralized platform for recording and managing broader intelligence. This includes research on new initiatives and investments by customers and prospects, competitor activity, economic indicators and legislation. Microsoft Dynamics 365 offers CRM technology that combines and analyzes information across multiple systems and data feeds, inside and outside the business, providing manufacturers with the 360° vision and strong account intelligence required to get ahead.

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3 Steps to Starting Your Digital Transformation

Apr 19, 2017 4:00:53 AM

Digital Transformation, is already disrupting most industries and companies. Those who are out in front leveraging new strategies and tactics to improve customer acquisition, retention and loyalty will be the big winners.

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Edgewater Fullscope Announces Participation at the 2017 NADITA Conference

Apr 11, 2017 6:00:59 AM

Helping Equipment Dealers Transform Their Business to Win Big

Athens, AL — April 11, 2017 — Edgewater Fullscope, Inc., a wholly-owned subsidiary of Edgewater Technology, Inc. (NASDAQ: EDGW) and leading provider of Microsoft Dynamics 365 (formerly Dynamics AX and CRM), a modern technology platform for manufacturers, will be exhibiting for the second consecutive year at the 2017 NADITA (North American Dealer Information Technology Association) Conference. The NADITA Conference is the annual meeting of Caterpillar Dealer technology leaders and personnel. This event, which attracts Caterpillar dealers from around the world, will be held at the ARIA Resort & Casino in Las Vegas, April 24-27.

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Improving Lead Qualification in Microsoft Dynamics 365

Mar 22, 2017 4:00:17 AM

When we look at the lead qualification process in Microsoft Dynamics 365, there is a standard outcome for a lead that includes creating a new Account, Contact and Opportunity when a lead is “Qualified” (see diagram of Qualifying Leads above).  When the lead is disqualified, no new records get created and in either situation the Lead record becomes a closed record in the solution.

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