Edgewater Fullscope Blog

4 Areas of Manufacturing that are Intelligently Impacted with IIoT

Aug 11, 2017 7:00:56 AM

Are you engaging your customers, empowering your employees, optimizing your operations and transforming your products so you can extend and evolve with IIoT? Your IIoT implementation needs to be flexible to allow the integration of your current devices, the cloud and solutions. Business processes are a continuous loop of feedback that push us for higher quality interactions and improvement on the flow of information. This, in turn, will drive greater service and operational excellence and will give you the ability to reengineer products faster.

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How Customer Communications is Critical to Account Management

Nov 17, 2014 11:22:31 AM

Learn how leading organizations use Dynamics CRM for Account Management in our Tips2Win Webinar on November 18th.
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3 Simple Ideas to Improve Account Management

Nov 10, 2014 12:09:33 PM

You market to prospects and you’ve won new customers. Excellent! You measure your success and track ROI. Is that were it ends? Do you market to your existing customers as well? What’s the marketing ROI for Account Management efforts? Generating additional revenue from your existing customer base not only makes sense, but it’s easier and more cost effective than generating revenue from new sources.  With the right Account Management approach, CRM system and follow through you can increase the flow from this specific revenue stream.

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CRM 2013 Bulk Workflow Tool for XRMToolBox

Aug 15, 2014 9:27:53 AM

So it has been about a year since I released the original CRM Bulk Workflow Tool and to my surprise a lot of people downloaded it! Almost once a week co-workers and colleagues are telling me how they are able to solve some would be major headache of a problem in seconds rather than hours using the tool. After releasing the Bulk Workflow tool, I started to come up with a couple other apps and distributed them to a few people for testing. I also started to use the XRMToolBox almost non-stop. If you have never seen or used the XRMToolBox than you are missing out! So many great apps to solve various day-to-day "CRM Administrator" headaches, all available in one application. From editing Web Resources to transferring solutions between CRM instances, if there is something you do every day chances are there is an XRMToolBox tool that will help you out.

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