Thinking about a new CRM? Do you have an old system that just isn’t helping your sales team as much as you think it should? Are you getting enough from your CRM data? Does it not only help you to fore[...]
“Data is the new oil…” As the digital age continually progresses, there is an immense amount of data out there that businesses have to tap into in order to keep up with an ever-growing industry. The q[...]
The mystery of the abandoned shopping cart. Even if your company doesn’t specifically have shopping carts for its goods or services, as a marketing professional, you are very familiar with this concep[...]
A move to the cloud makes sense for the IT department, allowing it to work more efficiently and effectively. But how can you measure the business value of a move to online CRM? One way to consider thi[...]
Clive Humby, UK mathematician and architect of Tesco’s Clubcard, famously said in 2006, “Data is the new oil. It’s valuable, but if unrefined it cannot really be used. It has to be… [transformed into][...]
You may have had your CRM for a little while now. You bought in the software and hardware, installed it and you maintain it for the company. It serves you well, so long as you keep on top of the upgra[...]
Project management – planning, organizing and managing the effort to accomplish a successful project within a business. In order to ensure a smooth and organized process, project management tools are [...]
Did you know that 78% of customers will bail on a transaction if they have a poor customer service experience? And it’s no different for customers of manufacturers. It’s now more important than ever t[...]
Optimizing the Lifecycle for Each Piece of Equipment What if you could gain detailed visibility into the equipment that a customer purchased or rented, including all the related technical information,[...]
Simultaneously improving customer satisfaction and resource productivity is a challenge. In the past, if you spent a lot of time with a customer to make them happy, your productivity decreased, or vic[...]
Comments