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Fullscope Blog

A real-world look at digital transformation.

Microsoft PowerApps and Power BI

By Chad Weiner | April 3, 2019
In parts one and two of our blog series, introduction to PowerApps, we introduce PowerApps and what it can do for you. To recap, with PowerApps, business experts can work more efficiently together wit[...]

Make a Seamless Transition from Sales to Delivery and Improve Customer Satisfaction

By Ori Fishler | March 26, 2019
The unfortunate reality of the disparate relationship between the sale team and delivery team is a real one.  In many organizations the two teams are completely siloed from one another with completely[...]

Tips for IT services: Build Your Battle Strategy with Full Visibility of All Your Data

By Luke Matthews | February 15, 2019
“War is 90 per cent information”, Napoleon Bonaparte is quoted as saying. And in the modern business battle for sales and customer satisfaction, this really is the case.

How Manufacturers Can Gain a Competitive Edge Using AI Within a CRM System

By Natasha Spurr | February 8, 2019
AI is the buzzword of the moment in all industries and businesses.

How Sales Leaders Use Dashboards to Measure Goal Progress with Microsoft Dynamics 365

By Steve Reed | January 29, 2019
Let’s say you are prepping for your weekly sales meeting with sales managers. You’ll need to open your sales dashboards to prepare. Let’s dive into a couple of dashboard scenarios that should make kno[...]

Is HPO for You? The Challenging Road to Becoming a High Performing Organization

By Patrick Lewis | January 21, 2019
CRM projects often fail. In fact, it is more common for a CRM implementation to fail than succeed. Did you expect to hear that from a CRM technology partner?

How Technology Brings Your Remote Team Together, Improving Productivity

By Ori Fishler | January 14, 2019
Being able to get other teams involved in the sale collaboration process speeds up the sales cycle and improves the quality of proposals and quotes. It provides you with a central place to communicate[...]

Microsoft PowerApps and Microsoft Flow

By Art Small | January 11, 2019
PowerApps is a suite of apps, services, connectors and data platform that provides a rapid application development environment to build custom apps for your business needs. (For more, read Introductio[...]

Fullscope Provides TVS with a CRM Solution That Supports Its Growth Plans

By Natasha Spurr | January 11, 2019
TVS Supply Chain Solutions, a global provider of world-class end-to-end supply chain services, used an ageing CRM solution – Remedy, that was not robust enough to support the company’s growth plans.

Get the Latest Dynamics 365 Customer Engagement News Delivered Right to Your Mailbox

By Chad Weiner | January 3, 2019
With Microsoft’s recent announcement of predictable updates with continuous deployment, it’s as important as ever to stay up to date with the latest updates being made to the product. Whether you’re a[...]

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