Edgewater Fullscope Blog

First Look at the Microsoft Dynamics 365 New Release - LinkedIn Sales Navigator

Nov 8, 2017 5:02:00 AM

Curious about the new Dynamics 365 release (the July release)?

Microsoft is building upon the integration between Microsoft Dynamics 365 for Sales and LinkedIn in the latest release to improve engagement across both solutions. You can use the LinkedIn connector app to sync social selling and campaign data.  

One of the great new features is the ability to sync and bring in leads from multiple LinkedIn accounts, so you could have multiple employee LinkedIn profiles synced to CRM and then from there those accounts that have and contain all those different leads and connections can be synced into CRM. 

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First Look at the Microsoft Dynamics 365 New Release - Customer Insights

Nov 2, 2017 6:00:00 AM

Curious about the new Dynamics 365 release (the July release)? Microsoft has continued to enhance the Customer Insights capabilities in the solution. You may have seen customer insights in preview before, and now it will be generally available with this latest release. Customer Insights connects all your customer data in one place, highlighted with a dashboard to offer a 360 degree view of your customers. Functionality includes high level segmentation, lead scoring, merging identities and machine learning.

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5 Key Themes of the Next Release of Microsoft Dynamics 365

Jun 28, 2017 12:00:50 AM

The Microsoft R&D Team took 3 days last week (June 20, 21 and 22) to present and summarize everything that they are working on for the next release of the Microsoft Dynamics 365 Customer Engagement platform.  The good news is that many of these features are just around the corner as they will be released to public or private preview next month and then to GA (general availability) as they are deemed ready by the team.  Microsoft Dynamics 365 is definitely reaching another peak with this next release, which looks to be the biggest one in the history of the product.

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