Edgewater Fullscope Blog

3 Ways CRM Can Benefit Your Business

Dec 12, 2017 6:00:00 AM

CRM is an invaluable business tool that enables organizations to build a relationship with their customers. Since customer retention and loyalty both affect a company's revenue, CRM is a management strategy that helps businesses grow and scale effectively. 

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Clean it Up: Three Things Manufacturers Should Consider When Backing Up CRM Data

Apr 2, 2015 5:00:49 PM

April Blog Series: Spring Cleaning

Insights From: Art Small (Fullscope CRM Solutions Consultant)

Backing up Microsoft Dynamics CRM data can help provide manufacturers with assurance that records are safe, but it is important for the data to be clean before a backup occurs. Whether Dynamics CRM is deployed on-premise or in the cloud, there are a few things manufacturers should take into account before starting the project. 

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Take Two Minutes: "For Better Territory Management"

Jan 20, 2015 4:00:38 PM

January Blog Series: New & Best Practices

Insights from:  Wendell Simmons (Product Management at Fullscope) and Art Small (Fullscope CRM Solutions Consultant)

[youtube https://www.youtube.com/watch?v=CcqViedeV7Y]

As companies differentiate and focus their sales resource for the best coverage, spreadsheets and adhoc lead assignments become unmanageable in Microsoft Dynamics CRM.

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Top 5 Microsoft Dynamics CRM Online Myths Debunked

Sep 18, 2014 5:00:11 PM

September Blog Series: Debunking Myths

Insights from: Art Small (CRM Solutions Consultant), Arturo Bimrose (CRM Architect), and Mark Pitts (Senior Software Developer)

 Myth 1: Microsoft Dynamics CRM Online is slow.

Microsoft has invested a great deal into its server farms and into the technology supporting the environments. Users will find a quick response time with CRM whether in their browser, mobile app, or outlook. Speed is only subject to the user's local internet bandwidth and computer specifications.

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New Top 10 List: Why See Dynamics CRM 2013 in Action

Jan 6, 2014 2:00:17 PM

In a series of short blogs, we'll recap the top reasons to take a look at CRM 2013.  Here's the first one:

#1 Runs On The Most Popular Mobile Devices

Microsoft Dynamics CRM 2013 has mobile applications for Windows 8 and iPad tablets and Microsoft, iPhone and Android smart phones. The applications provide a user experience optimized for touch based on the tile approach of modern applications adjusted to conform to the device's screen limitations. While on the go, if you lose your Internet connection, you can still see any records you've already viewed. You may also access CRM in your device's browser for an experience similar to your PC.

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