Edgewater Fullscope Blog

Year of The Customer

Aug 19, 2015 9:35:44 AM

[vc_row][vc_column][vc_column_text disable_pattern="true" align="left" margin_bottom="0"]Whether you are an existing Microsoft customer or not delivering consistent and higher levels of customer service are an everyday challenge. We have reviewed some of the best independent research reports and here are some of the key findings.

Read More

Why do I need a CRM?

Oct 20, 2014 11:57:58 AM

Have you asked yourself this question recently? Have your colleagues been discussing it as well? A quick internet search can provide you with plenty of websites outlining the features and benefits of implementing a CRM solution. However, it’s not so much a question of IF you need a CRM, but rather a question of WHY you need a CRM that will help with the research and selection of the CRM solution to best fit your needs.

Read More