Edgewater Fullscope Blog

Incorporating the Corporate Training Program Leads to CRM Success

Oct 9, 2017 12:30:00 PM

In our previous article we discussed, Three ways CORE Leads an Organization in becoming CRM Ready. The CRM Ready model mirrors the actions of other companies who have been the most successful in CRM. Now let' discuss how the Fullscope corporate training program (CTP) is a part of D365 University and meshes with building block number two of the CRM Ready model, which is about training, or having a training system.

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3 Ways CORE Leads an Organization in Becoming CRM Ready

Sep 13, 2017 9:24:00 AM

Let's first start by going through a rundown of everything we've learned so far about the CRM Ready model. The CRM Ready model is an aspirational goal that Fullscope has for our customers. We want our clients to utilize this because it has been fashioned after other companies who have been the most successful in CRM. We work to move everyone that comes on board with us towards the CRM Ready model because it works. 

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Choosing the Right Partner for a CRM Initiative

Aug 29, 2017 4:00:41 AM

Often when working with a new customer it’s the second time they’re updating their software or kicking off a CRM initiative. Something we hear quite often in these instances is “Our last partner let us do whatever we wanted.” You CAN do almost anything with CRM. You can use it for sales, marketing, and service and roll everything out at once. However, if you do too much, or don’t focus on really important business objectives, lacking to no adoption is a common consequence. Ultimately, in these scenarios, the company ends up wasting hundreds of thousands of dollars. How do you prevent that from happening?

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Setting your Business up for Successful CRM: Organizational Structure is Key

Jul 13, 2017 4:00:37 AM

In my last post, The Key to Long Term CRM Success, I focused on the CRM Ready Model.  It is a model based on the systems and processes we have seen the most successful organizations implement to get the most from their CRM initiative.

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Updated Solution Release: User Adoption Solution Version 3.1.1 for Microsoft Dynamics

Jun 12, 2017 4:00:03 AM

Fullscope’s User Adoption Solution is a key part of our overall user adoption strategy and process, allowing clients to track user activity on a broad range of activities.

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More than a CRM Partner, a Business Advocate

Mar 24, 2017 4:00:56 AM

We have a lot of information online about our approach from an implementation, education and adoption standpoint. We’ve developed a very special methodology to ensure that our customers fit into the CRM success statistics vs. failed CRM implementation stats. However, before our customers ever become customers there are a few key conversations that have to happen. Towards the end of these conversations is the proposal review. I’d like to share with you a few things you can count on from our team in a proposal review:

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Are you IN? CRMUG Summit 2015

Oct 2, 2015 5:28:15 AM

[vc_row][vc_column][vc_column_text disable_pattern="true" align="left" margin_bottom="0"]The CRMUG Summit 2015 is arguably one of the best Microsoft Dynamics CRM events of the year. Go All IN for four days of INcomparable learning, sharing and networking with fellow Microsoft Dynamics CRM users. If you haven't registered, then take a look at the Top 15 reasons to attend here

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