Edgewater Fullscope Blog

4 Ways Today’s Professional Service Buyers are Unique

Jun 6, 2017 4:00:16 AM

My colleague, recently wrote an article why your current customer experience won’t work for today’s services buyers. I wanted to expand on the topic a bit more by focusing on 4 key ways that today’s buyers are different.

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Why Your Current Customer Experience Won’t Work for Today’s Services Buyers

May 30, 2017 4:00:44 AM

Improving your customer experience matters. But it’s also important to understand which experiences aren’t working for today’s consumers. Today’s consumers are empowered by technology like never before, and have access to information like never before. That’s a powerful combination.

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