Edgewater Fullscope Blog

Project Service Automation for Dynamics 365 - Improving Customer Engagement

Aug 14, 2017 4:00:07 AM

Project Service Automation (PSA) is an end to end solution developed on Microsoft Dynamics 365 and provides functionality from quote to delivery to invoice.

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What Does IoT Mean for Manufacturing?

Jul 7, 2017 4:00:53 AM

With new technologies like advanced analytics, and social listening, you have the ability to do more than some could have ever imagined. As a manufacturer, you can take advantage of millions of connected “things” thanks to IIoT – the Industrial Internet of Things. For example, you can gather and analyze data in real time, and then use those insights to improve manufacturing productivity. There are now incredibly scalable cloud platforms available that offer you insights on:

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Power BI – Understanding the Basic Concepts

Jul 3, 2017 10:45:56 PM

I’ve been asked a few times by our CRM customers to explain all the different components of Power BI so here is a summary of the key information:

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5 Development Areas for Manufacturers

May 15, 2017 1:00:21 PM

With economic and political upheaval across the globe manufacturing organisations are facing challenges and opportunities. One of the hurdles emerging now has to do with the ability to harness the opportunities that will come out of new and changing markets.

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Edgewater Fullscope Announces Sponsorship at Focus 2017, Microsoft Dynamics Users Conference

May 2, 2017 4:30:40 AM

Providing Education to AXUG, CRMUG, and PBIUG Members

Athens, AL — May 2, 2017 — Edgewater Fullscope, Inc., a wholly-owned subsidiary of Edgewater Technology, Inc. (NASDAQ: EDGW) and leading provider of Microsoft Dynamics 365 (formerly Dynamics AX and CRM) and Power BI, Microsoft’s modern technology platform, is pleased to announce an increased FOCUS sponsorship across three user groups; AXUG, CRMUG and PBIUG. Focus 2017 is the premier advanced-learning conference for Microsoft Dynamics Users, and is comprised of detailed and advanced training and workshops around Dynamics AX and CRM, and Power BI products. Focus 2017 will be held in St. Louis, MO at the St. Louis Union Station Hotel, Curio Collection by Hilton, May 8-11.

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Orders are the Lifeblood of Manufacturing

Apr 20, 2017 4:00:35 AM

Manufacturing DNA

If orders are the lifeblood of manufacturing – whether from new or existing markets – then customer data is the DNA. With a customer lifecycle management strategy that has CRM capabilities at the core, you’ll gain deep insight into customer trends. This allows you to effectively manage complex sales cycles, pre-empt and respond to changing needs and achieve delivery and service excellence. Yet none of this will work unless you are capturing and maintaining accurate customer data in the first place.

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Cloud technology - the way to do business

Dec 9, 2015 8:24:44 AM

This is a bold statement but one I am happy to make with evidence from our customer, business process outsourcing company MSX International.
MSXI, is winning bigger deals because Microsoft’s cloud-based solutions enable them to manage more complex customers and more complex deals. In short, they can go further more efficiently.

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