Edgewater Fullscope Blog

Power BI + Dynamics 365 (formerly Dynamics CRM): It’s all about Relationships

Oct 4, 2017 6:54:00 AM

When we concluded the last blog in this series Importing Data for Speed Using Power BI with Microsoft Dynamics 365 for Customer Engagement, we had all our data query work done to bring in accounts and opportunities, but it wasn't yet reportable - optionsets and lookups remained unresolved, and we couldn't look at related data across tables.

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Real-life Dynamics 365: Manufacturers Discuss Challenges and Priorities

Oct 3, 2017 7:30:00 AM

It is always beneficial to learn from companies that have actually experienced the challenges and opportunities that you have questions about.

Kenny, the CIO at Paragon Films, and Wayne, the Director of IT at George’s, are answering some of the top questions customers have about Dynamics AX and CRM. Both companies have been using Dynamics AX and/or CRM and have great insight into what these solutions look like in real life. Below are a few of the questions that they answered:

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Insights for Manufacturers: Why Empowering Employees is Integral to Industry Success

Oct 2, 2017 11:00:00 AM

In our last blog, Insights for Manufacturers: The Movement toward Employee Empowerment, we discussed the concept behind the term "employee empowerment", which is the progression toward giving employees authority to solve problems using shared information to make impactful decisions within their own sphere of influence. Now, let's discuss WHY empowering employees is so important to manufactures.

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Updated Solution Release: Radius Mapping Version 2.0.0 and Fullscope Chart Maps for Microsoft Dynamics 365

Oct 2, 2017 6:00:00 AM

The Radius Mapping Solution improves the Microsoft Dynamics 365 (formerly Dynamics CRM) "out of the box" experience by allowing easy display of related entities on a visual map based on radius from a source record. For example, an Account record could have a map on the form which displays all Contacts within a twenty mile radius of that Account.

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Service, Service, Service

Sep 28, 2017 10:30:00 AM

In our previous blog- "Dynamics 365- The Art of the Possible", we discussed the importance behind Microsoft Dynamics 365 and the stride it's taking towards digital transformation. Now, let's dive deeper into the functionality of this software and what it can deliver from the CRM and Service portion of the suite

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Digital Transformation and the Manufacturing Renaissance Ahead

Sep 26, 2017 1:00:00 PM

Every industry faces a significant transformation of business models and enablement through disruptive technologies.  However, western manufacturers have endured the brunt of an onslaught of not only globalization and short term mentality of public markets, but also over regulation and under investment.  Add aging workforce to the list and the overall manufacturing base in western economies have shrunk. For example the UK manufacturing base has shrunk by two-thirds since 1980.  The result in almost every western manufacturing economy—unemployment, trade deficits, social unrest, and strategic vulnerability. 

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Importing Data for Speed Using Power BI with Microsoft Dynamics 365 for Customer Engagement

Sep 20, 2017 10:54:00 AM

In my last article Power BI Hack to Improve Power BI Speed with Microsoft Dynamics 365 (formerly Dynamics CRM), I talked about the performance issues that we commonly see when our clients are using Power BI with Dynamics. For this blog, we are going to dig a little deeper and cover one of three best practices that will address speed of importing data.

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Sales Forecast Accuracy Best Practices

Sep 20, 2017 6:00:00 AM

Sales pipeline consists of all opportunities at all stages in the sales cycle, and sales forecast is the salesperson’s prediction of which sales will close within a given time frame. The main difference between the pipeline and the sales forecast is the prospect must have a need that the organization can address within budget and timeframe considerations to qualify for the sales forecast. There also must be a clear understanding and agreement about the “next step.” For example:

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