Microsoft Dynamics CRM 2013 License Rights Explained

Microsoft Dynamics CRM 2013 License Rights Explained

With the release of Microsoft Dynamics CRM 2013, there has been a lot of excitement about all the new capabilities in the solution. There has also been a lot of questions about how the Use Rights (what users can and cannot do) work in the solution.

Some frequently asked questions that we have been getting:

  1. What License Rights do I need to Administer CRM? The answer is Professional
  2. Can a Basic User view Opportunities? The answer is Yes
  3. What License Rights do I need to track and manage an Opportunity? The answer is Professional
  4. Is Mobile included with each License type? The answer is Yes

 

Here are a couple of slides that really help clarify the Use Rights for Professional, Basic and Essential SKUs in Microsoft Dynamics CRM 2013:

Microsoft Dynamics CRM 2013: Professional, Basic and Essential Explained – Part 1



* Actions can be performed only against records corresponding to entities in the use rights
** Use of Yammer within Dynamics CRM requires a Yammer Enterprise License (not included)




 

Microsoft Dynamics CRM 2013: Professional, Basic and Essential Explained – Part 2

* Creating, updating and deleting via workflows can only be performed against entities included in the use rights (i.e. update an opportunity requires Professional).

** Custom entities (either based on entities included in CRM or created by a customer or partner) may require a higher CAL or USL, depending on the required access. Customizations can only be performed against entities included in the use rights.

 

 

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