We added a new video on Marketing Capabilities inside of CRM 2011. We also give some recommendations on how you can easily phase marketing capabilities into your current CRM implementation.
You can see the video here: http://www.youtube.com/watch?v=tK5DFaqKj_Q
We specifically cover:
- Marketing Lists
- Quick Campaigns
- Phasing Options
- Exercises: Create your own Marketing Functionality
Enjoy and let us know your feedback.