As a manufacturer, you should ask yourself: What ERP system is really running my business? If you’re like most manufacturers, the actual answer is Excel. While Excel is an extremely powerful tool for deeper analysis, you need to be certain that you are using it in the right way. The right way being, that the data being analyzed is coming from one common platform, a single version of the truth (SVOT) that you have available to make decisions from instead of silos of Excel files.
Enter Microsoft Dynamics 365 – a complete set of tools that fully enhances finance and operations. From engaging your customers, to empowering employees, to optimizing operations and transforming your products.
Microsoft Dynamics is made up of these 6 areas:
- Customer Service
- Field Service
- Project Service Automation
- Marketing + Adobe
The first five are what we think of as Microsoft Dynamics for Customer Engagement or CRM and the last item in the list – Operations – is the area that we would traditionally think of as ERP, a full system that supports your key business processes from order to cash, procure to pay, plan to produce, hire to retire and record to report.
Companies are looking to get that single version of the truth (SVOT) around all of their operations. Your business should have a foundation in place from a business application standpoint – from customer engagement and CRM, to operations and ERP. Each phase involved in the manufacturing process is made easier with Microsoft Dynamics 365.
In the next blog from this empowering manufacturing series, we’ll dive deeper into Dynamics 365 for Operations and how it can improve your business processes.
To view a free demo of Microsoft Dynamics 365 for Operations, watch this webinar Empowering Manufacturing Through Connected Operations