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A real-world look at digital transformation.

Hardwood Floor Manufacturer, Boa-Franc, Masters Unpredictability of Manufacturing with Dynamics 365

By Carl Boutin | February 11, 2019

Boa-Franc manufacturers hardwood flooring product in North America with distributors across the United States. As they are completing all stages of manufacture - from selection of raw material to the delivery of the final product - they face unpredictability of raw materials such as multiple species of wood, colors and grades of wood, variable quality, supply levels and changes in the construction industry and fashion trends. 

Heavily Modified Solution - A Short Term Fix

In order to address these variations during the manufacturing process, Boa-Franc's original Microsoft Dynamics partner felt it was necessary to heavily modify their solution. They soon realized, however, that this approach was only a short term fix and they would need a more standardized approach to support their business long term. 

Fullscope Provides Strong Process Manufacturing Expertise

Once Boa-Franc realized that their current solution would not work for them, they turned to Fullscope, an Alithya company, to upgrade their Dynamics AX environment to Microsoft Dynamics 365. This upgrade and new cloud-based technology allowed Boa-Franc to better manage processes and respond to growing customer demand. “With Fullscope, we have strong ties with an integrator who understands our reality, and also adapts to our strategy of evolution,” says Ghislain Quirion, IT Director, Boa-Franc.

To continue reading about Boa-Franc's smooth transition to Dynamics 365 with Fullscope, which has led to them winning several prestigious awards, including 26 distinctions in quality manufacturing, read the full customer story.

About Carl Boutin

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