With the new Dynamics 365 Customer Engagement release (the July release) now available, I wanted to highlight what Microsoft has improved around UX Enhancements and summarize the introduction of a new Unified Interface framework.
User Interface Refresh - In order to improve usability and visual appeal, a number of updates were made based on customer feedback that included minimizing whitespace and better presentation of field labels, forms, tabs, buttons, dashboards and data grids. You can see in the screen shot below some of the improved form UI.
Introduction of the Unified Interface framework - Microsoft has introduced Hubs for each area of the solution (Sales, Customer Service, Project Services, Field Services) that surfaces that part of the solution in an identical look and feel as that of the Tablet and Phone Apps. The goal is to have a common theme or a common UI where the end user will learn once and use everywhere. Navigation, look and feel will be very similar across all platforms and you can see the common user experience in the screen shot below.
Watch this video for a quick demo showing what UI and Unified Interface changes there are in the new release (also called the July Release) of Dynamics 365 formerly Dynamics CRM.
Want to know more? Watch this on demand webinar - First Look at the Dynamics 365 New Release.