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Edgewater Fullscope Blog

A real-world look at digital transformation.

Accountancy and Business Advisory Firm, BDO, Improves Client Service with Microsoft Dynamics 365

By Natasha Spurr | September 11, 2018
By implementing Microsoft Dynamics 365, BDO was able to scale their business while delivering a consistent level of client service. 

Infographic: Taking on 4 Top Professional Service Trends with CRM

By Jennifer Alspach | August 31, 2018
Professional services organizations need to keep up with the evolving business environment, new marketplace challenges and innovative business models. Below, we consider 4 current trends.

Microsoft Updating the Modern Legal Workplace

By Natasha Spurr | August 30, 2018
In our last blog Transforming Legal Companies with Microsoft Dynamics 365 we talked about some common business challenges that the Legal sector are facing:

Effects of Digital Transformation in Professional Services

By Jennifer Alspach | August 29, 2018
Digital transformation is the technological disruption that has changed the way companies do business. From cloud computing to connected applications, earlier business models are advancing allowing pr[...]

Transforming Legal Companies with Microsoft Dynamics 365

By Natasha Spurr | July 23, 2018
We are hearing some common business challenges from our customers in the Professional Services and Legal sector, they are:

GDPR Compliance in Professional Services

By Kelly McDonald | July 19, 2018
If you are a business with even one contact in the EU, you should have an understanding about the recent updates to the general data protection regulations. GDPR implications are a major threat to tho[...]

Are Your Professional Services Competitors Already Using CRM?

By Saleem Chohan | June 12, 2018
Professional Services and coming to terms with Digital Transformation!

Gain New Levels of Visibility For Your Business With CRM

By Daniel Spurr | February 27, 2018
Fullscope's customer ANS, the UK's #1 Cloud Service Provider, has gained a new level of visibility and insight with Microsoft Dynamics 365 for Sales (CRM).

CRM for Financial Services – A Real World Example

By Natasha Spurr | February 20, 2018
CRM is already providing real world benefits to BDO Drive

Improve Customer Satisfaction with Every Interaction

By Tony Walmsley | January 26, 2018
“Maximising satisfaction with customer journeys has the potential not only to increase customer satisfaction by 20 percent but also to lift sales revenue by up to 15 percent while lowering the cost of[...]

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