Customer experience is key to success for services businesses. Why? Because customer experience is the ultimate brand differentiator. So where do you begin your customer experience transformation?
By David Kohar
customer insights, Dynamics 365, mobile, multi select, Platform, predictive analytics, R&D, relationship sales, Sales, social engagement, user experience, user interface, bots, data export, event management, interface, LinkedIn integration, machine learning, Marketing, microsoft, Microsoft Dynamics 365, Microsoft Dynamics CRM Blog, Microsoft Dynamics CRM Tech Blog, Product Updates and Releases, scalable, scheduling, UI, Update