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Edgewater Fullscope Blog

Infographic: 3 Best Practices for Sales Pipeline Management

Sep 20, 2018 6:00 AM

Creating and maintaining an accurate sales pipeline is one of the top responsibilities of any sales leader. Organizations need to accurately predict revenue to effectively manage operations, achieve growth targets and profit as a business. However, sales pipeline management can be challenging and comes with its own unique set of best practices. In this infographic we will define 3...

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Infographic: 3 Steps to Support Successful CRM Adoption

Sep 19, 2018 6:00 AM

Long term CRM success often has less to do with the technology you use or the money you spend, and more to do with how you think about CRM adoption. The good news is that even if you are in the middle of a failed CRM initiative now, it's never too late to change the game plan and drive success for your CRM implementation. Below we define 3 steps to support successful CRM adoption: 

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The Power of Connected Insights - Microsoft Relationship Sales Solution

May 23, 2018 3:50 AM

Microsoft and LinkedIn offer solutions that connect previously disconnected business data into a well-structured form that facilitates reasoning over it. The solution 'Microsoft Relationship Sales' combines the world’s leading CRM solution with the worlds leading professional networking platform. Bringing all these systems together means organizations can finally rise above the noise and make intelligent decisions.  

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Outlook Client Overview and Demo — Dynamics 365 for Customer Engagement

May 22, 2018 6:00 AM

Despite Dynamics 365’s CRM for Outlook having talks of being deprecated, Microsoft in recent months, has decided to continue developing this app and keep it within the application. Managing customer information with Microsoft Dynamics 365 is great because you are able to integrate a Microsoft Outlook account and vastly improve customer service.

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Why Relationship Building is Key to Revenue Generation

May 1, 2018 10:01 AM

When we buy anything it is important we buy from people that we trust, if you are a sales professional how do you build and gain that trust with your prospects and customers?

One of the key tools to help sellers build key relationships today is social selling, whilst this may sound like a step away from personal relationships, it is in fact a fundamental part of the modern relationship selling process.

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Microsoft Dynamics 365 Outlook Client vs Dynamics 365 App for Outlook

Apr 16, 2018 7:00 AM

Over the last several years, the Microsoft Dynamics 365 team has been working on the Dynamics 365 App for Outlook, otherwise known as the “Lightweight” App, a component that works with both the Outlook on desktop, Outlook on the web (aka Outlook Web Access), and in Outlook on a mobile device. As of the fall release in 2017 for Dynamics 365 for Customer Engagement (I’ll use the old prior nomenclature of “CRM” going forward), I feel the App is ready for prime-time use. But what about the classic Outlook Client software application that’s been around for as long as we can remember? Does it still work? While Microsoft announced that is was deprecated in late 2017, that decision was reversed in Q1 2018. Most users still have the lingering question: What is the difference between the two? Let’s answer that.

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