<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=259446424624044&amp;ev=PageView&amp;noscript=1">

Edgewater Fullscope Blog

Dynamics 365 Connector for LinkedIn Lead Gen Forms

Jun 28, 2018 3:45 AM

Generate quality leads that your sales and marketing teams can nurture and close for you. 

Do you use Sponsored Content, Sponsored InMail, or Dynamic Ads that support LinkedIn Lead Gen Forms in your advertising campaigns on LinkedIn? If you are an existing Microsoft Dynamics 365, Sales customer or reviewing a new CRM this solution is released as for Microsoft Dynamics 365 for Sales, version 9.x and Microsoft Dynamics 365 (online) 2016, version 8.2.x. In Microsoft Dynamics 365 for Marketing.

Read More

What a CEO Loves About Microsoft Dynamics 365 CRM?

Apr 18, 2018 4:32 AM

The IT and professional services industries are growing at forever increasing rates, meaning leaders within the IT field face just as many challenges in order to best fulfill their company’s success. We caught-up with a valuable customer of ours, Paul Sweeney, Executive Chairman of ANS, as Paul reflected on what he feels are the greatest modern day challenges concerning IT businesses and how Microsoft Dynamics 365 CRM has played a pivotal part in providing ANS with a powerful CRM service that not only facilitated his sales team, but assisted in continuing to grow the company.

Read More

Dynamics 365 - Field Service

Nov 8, 2017 7:00 PM

In the previous blog, Dynamics 365- Customer Service we discussed the capabilities of this solution and began with a scenario of how this app can be used by the customer service agent. Now, let's move on to what happens within the Field Service application.

Read More

Dynamics 365- Customer Service

Oct 30, 2017 8:00 PM

In our previous blog, Dynamics 365-Project Service Automation we explained that Project Service Automation was a Dynamics 365 application that enabled users to have an end-to-end solution from quote, to delivery, to invoice that gives a single system for customer engagement across all project related functions. Now let's dive into what the Customer Service application can offer. 

Read More

Dynamics 365- Project Service Automation

Oct 17, 2017 8:00 PM

In our previous blog- Service, Service, Service, we discussed an overview of the functionalities offered within the CRM and Service portion of Microsoft Dynamics 365. We began with an introduction into Customer Service, Project Service Automation and Field Service.In this blog and the remaining blogs to follow, we will break down each of these service apps and explain further what can be delivered from each.

Read More