Edgewater Fullscope Blog

The Power of Connected Insights - Microsoft Relationship Sales Solution

May 23, 2018 3:50 AM

Microsoft and LinkedIn offer solutions that connect previously disconnected business data into a well-structured form that facilitates reasoning over it. The solution 'Microsoft Relationship Sales' combines the world’s leading CRM solution with the worlds leading professional networking platform. Bringing all these systems together means organizations can finally rise above the noise and make intelligent decisions.  

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GDPR Easily Explained and Does it Apply to You

May 21, 2018 5:00 AM

For starters, let’s define GDPR:
General Data Protection Regulation or GDPR compliance is not optional and compliance audits start May 25 th, 2018. Although this legislation was passed by the European Union Parliament, it applies to all companies who do business in Europe and retain personal information on citizens of EU member states. Once the deadline passes, regulators will be looking to make an example of a few early offenders. 
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New Solution Release: GDPR Management Solution Version 1.0.0 for Microsoft Dynamics 365 for Customer Engagement

May 7, 2018 6:00 AM

About the Solution

Fullscope has released version 1.0.0 of the GDPR Management Solution, which gives clients a robust set of tools to manage their compliance with key aspects of the General Data Protection Regulation (GDPR), approved by the EU Parliament in April of 2016 and enforceable starting May 25, 2018.

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How to Make Your Manufacturing Business Run Seamlessly with Microsoft Solutions

May 2, 2018 7:00 AM

As a manufacturer, you should ask yourself: What ERP system is really running my business? If you’re like most manufacturers, the actual answer is Excel.  While Excel is an extremely powerful tool for deeper analysis, you need to be certain that you are using it in the right way. The right way being, that the data being analyzed is coming from one common platform, a single version of the truth (SVOT) that you have available to make decisions from instead of silos of Excel files.

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Why Relationship Building is Key to Revenue Generation

May 1, 2018 10:01 AM

When we buy anything it is important we buy from people that we trust, if you are a sales professional how do you build and gain that trust with your prospects and customers?

One of the key tools to help sellers build key relationships today is social selling, whilst this may sound like a step away from personal relationships, it is in fact a fundamental part of the modern relationship selling process.

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Does Your Manufacturing Business Have the Right Culture for Digital Transformation?

Apr 30, 2018 8:54 AM

Do you find yourself getting caught-up in the word digital transformation without necessarily thinking about what it actually means? You hear it used everywhere and even sprinkle it into your own conversations, but is the knowledge really there? This idea focuses on the notion that manufacturers should not only work towards attaining digital transformation but fully understanding what it truly means to achieve it as well. Digital Transformation doesn’t happen by just implementing a new system. And it is more than just generating tons of data and having dashboards. For manufacturers to truly be transformed, you have to have the right environment – the right culture. 

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Customer Service Portal — Dynamics 365 for Customer Engagement

Apr 18, 2018 6:00 AM

The main ingredient to most successful businesses are happy customers. When you understand your customers you then create meaningful relationships that lead to positive ROI’s and business outcomes. In order to achieve that understanding, communication is KEY and with Microsoft Dynamics for Customer Engagement – Customer Portals provide just that. 

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