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Edgewater Fullscope Blog

How to Make Your Manufacturing Business Run Seamlessly with Microsoft Solutions

May 2, 2018 7:00 AM

As a manufacturer, you should ask yourself: What ERP system is really running my business? If you’re like most manufacturers, the actual answer is Excel.  While Excel is an extremely powerful tool for deeper analysis, you need to be certain that you are using it in the right way. The right way being, that the data being analyzed is coming from one common platform, a single version of the truth (SVOT) that you have available to make decisions from instead of silos of Excel files.

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Does Your Manufacturing Business Have the Right Culture for Digital Transformation?

Apr 30, 2018 8:54 AM

Do you find yourself getting caught-up in the word digital transformation without necessarily thinking about what it actually means? You hear it used everywhere and even sprinkle it into your own conversations, but is the knowledge really there? This idea focuses on the notion that manufacturers should not only work towards attaining digital transformation but fully understanding what it truly means to achieve it as well. Digital Transformation doesn’t happen by just implementing a new system. And it is more than just generating tons of data and having dashboards. For manufacturers to truly be transformed, you have to have the right environment – the right culture. 

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Customer Service Portal — Dynamics 365 for Customer Engagement

Apr 18, 2018 6:00 AM

The main ingredient to most successful businesses are happy customers. When you understand your customers you then create meaningful relationships that lead to positive ROI’s and business outcomes. In order to achieve that understanding, communication is KEY and with Microsoft Dynamics for Customer Engagement – Customer Portals provide just that. 

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Microsoft Dynamics 365 Outlook Client vs Dynamics 365 App for Outlook

Apr 16, 2018 7:00 AM

Over the last several years, the Microsoft Dynamics 365 team has been working on the Dynamics 365 App for Outlook, otherwise known as the “Lightweight” App, a component that works with both the Outlook on desktop, Outlook on the web (aka Outlook Web Access), and in Outlook on a mobile device. As of the fall release in 2017 for Dynamics 365 for Customer Engagement (I’ll use the old prior nomenclature of “CRM” going forward), I feel the App is ready for prime-time use. But what about the classic Outlook Client software application that’s been around for as long as we can remember? Does it still work? While Microsoft announced that is was deprecated in late 2017, that decision was reversed in Q1 2018. Most users still have the lingering question: What is the difference between the two? Let’s answer that.

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Rapid CRM Which Installs in Weeks Not Months

Apr 12, 2018 4:30 AM

Businesses interested in acquiring CRM should realise there are hurdles they will face in order to get up and running. Typically, the process of installation can take months and be costly in time and lost productivity. However, there is a unique solution created by Fullscope - welcoming you to Zero2D365...

The Zero2D365 solution is a rapid, fixed fee, low cost solution to get your users up and running with Microsoft Dynamics 365 CRM.

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Reporting Tools — Dynamics 365 for Customer Engagement

Apr 4, 2018 7:00 AM

Now that the Dynamics 365 update (also known as version 9.0) has been out for a minute, users have had the ability to test its functionality and get a feel for what it provides. One of the more sought after questions with any new version of this application, surrounds the topic of reporting. So let’s discuss what exactly Dynamics 365’s reporting capabilities offer.

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Cost-Effective World Class CRM

Mar 29, 2018 3:00 AM

In the UK a staggering 99% of businesses are small-medium sized, many of which are challenged with managing their businesses data. With the new GDPR regulation coming into effect May 25th 2018 many companies are looking for a way to keep critical data concerning areas such as sales, marketing and customer service all under one umbrella and need technology, like CRM to help them.

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Dynamics 365 for Customer Engagement Overview + Demo

Mar 26, 2018 6:00 AM

Historically, most companies are familiar with a siloed set of systems – ERP versus CRM. However, what began as two very different systems has now developed into a platform comprised of role-based solutions or what most would recognize as “apps” that function collectively. Microsoft has fashioned these business applications to take the function of ERP and CRM solutions and seamlessly house them on top of one common data model known as Microsoft Dynamics 365. Dynamics 365 allows you to conveniently start with just what you need and add apps as your needs grow and change.

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Webinar: Manufacturing Digital Dreams with Fullscope & AssureSign’s eSignature

Mar 22, 2018 6:00 AM

“Teamwork makes a dream work”

When you ask the CEOs of some of today’s most successful businesses, they’re likely to attribute much of their success and profitability to this or a similar ideal. In fact, one of the world’s largest tech companies—Microsoft—employs the teamwork = dreams work mentality in its One Commercial Partner group, where companies big and small can join forces to create and foster mutual successes.

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Global Specialty Chemical Manufacturer, INOLEX Goes Live On Dynamics 365 Finance in 3 Months

Mar 7, 2018 7:00 AM

If you use organic makeup, it may contain ingredients from Fullscope customer INOLEX.

Throughout its 125-year history, INOLEX has been on the forefront of applying new technologies to anticipate and develop unique solutions for cosmetics. The team at INOLEX believes that what people put on their body matters—and they know that the right ingredients make the difference. INOLEX works closely with leading beauty care brands around the world, combining core scientific expertise with a deep understanding of market needs to deliver safe, effective and sustainable ingredients.

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