Edgewater Fullscope Blog

How CRM Can Help Manage Employee Expectation

Jan 19, 2018 8:34 AM

“Employees who are engaged and thriving are 59 percent less likely to look for a job with a different organisation in the next 12 months”*

Customer satisfaction is not just for external customers. The challenge for financial services firms is to find and keep talented employees, who are vital to the continuity and success of their business. Keeping those employees happy and engaged will help to retain them.

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Getting to the Heart of Data for Life Science Organisations

Jan 18, 2018 8:32 AM

“The New Health Economy will focus increasingly on paying for the value rather than the volume of medical care; in other words, it will be a more consumer-facing industry.”*

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Digital Transformation— A Necessity or Nuisance?

Dec 14, 2017 7:00 PM

In a recent article from Industry week entitled, Unmasking Digital Transformation: 6 B2B Drivers for 2018, they stated, "The reality is that digital transformation is no longer a "luxury to be addressed when companies get around to improving—it's now an imperative for bottom-line growth." This matter of digital transformation, although becoming increasingly popular, is still a notion that many business owners in the manufacturing industry fail to realize is critical.

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Do Manufacturers Fear the Cost of Upskilling Employees and Empowering their Workforce?

Nov 20, 2017 7:00 PM

Managing risk or avoiding risk? Decision-makers at manufacturing industries often talk about the UK’s ongoing “digital skills crisis”. But is this very real and urgent issue simply flagged up by manufacturers as a problem deeply entrenched in British employment culture? Research suggests that one of the roots of the problem may simply lay with manufacturers worry or distrust over the cost of training up staff, and likely to be symptomatic of an underlying malaise – fear of a full scale digital transformation of their business.

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