Edgewater Fullscope Blog

How Aventics Built a Strong CRM Foundation

Jan 17, 2018 11:50 AM

Have you been following along with the Aventics story? Aventics, is one of the world's leading manufacturers of pneumatic components, systems, and customer-specific applications. In a nutshell, they do pneumatic engineering to provide products and services for industrial automation. They engaged with Fullscope on their CRM initiative a couple years back, and I've really enjoyed watching their story unfold.

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Dynamics 365 Training Program – The Black Belt Series

Nov 16, 2017 7:00 PM

Have you ever tried driving to a new destination without looking at signs or a roadmap? Unless you're just naturally gifted at navigation or just really great at guessing- it wouldn't be an easy task to accomplish. Like indicated in one of our previous articles, How-to Avoid CRM Failure: Have a Training Plan, we all need guidance and training. This is why we've developed a highly structured set of courses for Dynamics 365 admins, known as The Black Belt series.

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Are You Empowered by Your CRM?

Nov 15, 2017 7:00 PM

In the fourth blog from our blog series on the topic of How Professional Services Organisations can thrive in times of turmoil, we explore how a good customer relationship management solution will empower your team to improve customer experience.

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How Cadence Drives Accountability and Successful CRM Initiatives

Aug 22, 2017 8:00 PM

In recent articles, I’ve talked about who we are trying to help our customers become (organizations with successful CRM initiatives!), and touched on the two models that we use to try and help them get there.

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How-to Avoid CRM Failure: Have a Training Plan

Jul 31, 2017 8:00 PM

In my previous article, I talked about the first of three building blocks in the High Performing Organization Modelorganizational structure. In this blog, I’ll dive into building block number two, which is about training, or having a training system.

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The Key to Long Term CRM Success

Jun 19, 2017 8:00 PM

After close to 30 years helping companies implement CRM, I can tell you that there is one very simple concept that all super successful companies understand (and the others do not).

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Edgewater Fullscope Announces Sponsorship at Focus 2017, Microsoft Dynamics Users Conference

May 1, 2017 8:00 PM


Providing Education to AXUG, CRMUG, and PBIUG Members

Athens, AL — May 2, 2017 — Edgewater Fullscope, Inc., a wholly-owned subsidiary of Edgewater Technology, Inc. (NASDAQ: EDGW) and leading provider of Microsoft Dynamics 365 (formerly Dynamics AX and CRM) and Power BI, Microsoft’s modern technology platform, is pleased to announce an increased FOCUS sponsorship across three user groups; AXUG, CRMUG and PBIUG. Focus 2017 is the premier advanced-learning conference for Microsoft Dynamics Users, and is comprised of detailed and advanced training and workshops around Dynamics AX and CRM, and Power BI products. Focus 2017 will be held in St. Louis, MO at the St. Louis Union Station Hotel, Curio Collection by Hilton, May 8-11.

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