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Microsoft Dynamics 365 GDPR Management Solution

Microsoft Dynamics 365 GDPR Management Solution

How well are you managing all the consent and data requests that have been flowing in now that the General Data Protection Regulation (GDPR) has been enforced by the EU parliament? Has the process of addressing compliance been easy? Do you have a reliable and practical solution in place that contains a robust set of tools allowing you to easily manage compliance with key aspects of the General Data Protection Regulation.

A Dependable GDPR Solution for Microsoft Dynamics 365 – Customer Engagement
The GDPR Solution from Fullscope extends relevant areas of Microsoft Dynamics 365 for Customer Engagement (Dynamics CRM) core functionality to facilitate managements of consent and data requests in and end to end process, storing audit of key information and providing real-time reporting on compliance efforts.
 

3 common business scenarios addressed by Fullscope’s GDPR Management Solution:

  1. GDPR requires management of data requests. For example, customers can send in requests for information or requests for erasure—the tools in our solution guide the user through the steps of evaluating, researching, and finally complying with the request, storing a record of the actions in case of future audit.
  2. GDPR requires opt-in consent from contacts in order to retain and process their data. The tools in the solution can be easily integrated with outgoing email campaigns and/or a customer self-service portal to track both the initial and ongoing efforts to obtain consent, again keeping a record of contact interactions.
  3. Customers wish to update and manage the data that is stored on them. Our solution can be extended with the Microsoft Dynamics portal, or a third party portal solution. This allows customers to update their information directly, as well as submit data requests and receive updates on status of their requests.

 

Watch our demo of Fullscope's GDPR management solution for Dynamics 365. 

 

Download this guide where we layout the 6 steps in detail that companies need to think about in order to become GDPR compliant.

Please feel free to reach out if you have any questions about GDPR. Contact us if you'd like to talk about implementing a GDPR solution within Dynamics 365 to help you meet your obligations.

Contact us here.


CRM, GDPR, Microsoft Dynamics 365