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Field Service Mobile Demo – Dynamics 365 for Customer Engagement

Field Service Mobile Demo – Dynamics 365 for Customer Engagement

Empowering field technicians on the road.

The Field Service mobile application gives field technicians the ability to pull real-time customer information while on the road. Work order mobility equips technicians with all the same information they would see in the office giving them the ability to stay connected to Dynamics 365 anywhere.   

The Field Service mobile app gives technicians the ability to:

  • Update work orders
  • Complete work orders
  • Review customer information
  • Gather information from the customer

Watch this Field Service mobile demonstration to get a look at how a service technician would function day to day. What to expect from this video: Mobile Field Service Technician Scenario

  • Application Interface (Overview)
  • Acceptance of Work Order
  • Completion of Work Order
  • Miscellaneous Onsite Tasks

Microsoft Dynamics 365 Field Service Mobile App Demo

 

 

Looking to learn more about Microsoft Dynamics 365’s Field Service application? Take a look at this free on demand webinar An Intro of Field Service Functionality and Capabilities to see exactly how this tool allows users to get the job done right and most importantly connect with customers in a timely and organized manner.

 


Customer Service, Dynamics 365, Customer Relationship Management