Edgewater Fullscope Blog

My CRMUG Summit Schedule

Sep 11, 2013 8:00 PM

Last year, I had the privilege to attend the CRMUG Summit 2012 in Seattle, WA and I was tremendously surprised by the quality of the sessions and by the atmosphere and vibe I felt from all the attendees. The difference between bigger conferences like Microsoft Convergence and smaller ones like the CRMUG Summit is that most attendees are Microsoft Dynamics CRM Users or Administrators who go there to learn from industry experts and other peers.

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Automatically Follow Records Matching a Condition in Microsoft Dynamics CRM 2011

Apr 17, 2013 8:00 PM

As mentioned on my October column regarding Social CRM and the importance of utilizing the Microsoft Dynamics CRM Activity Feeds (https://community.dynamics.com/crm/b/adopt2win/archive/2012/10/30/unleash-the-power-of-social-crm.aspx); I wanted to show you how to configure Microsoft Dynamics CRM 2011 to automatically make a user follow a record that matches certain conditions.

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