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Edgewater Fullscope Blog

Smarter Account Management in Equipment Distribution

Jun 26, 2018 6:00 AM

Do you have one place your sales team can go to see a 360 degree view of your customers? A full view of each customer can keep salespeople informed about service history for example, so they can effectively speak to it with customers. It helps them have more relevant conversations about usage, lease renewals and potential purchases.

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Reporting Tools — Dynamics 365 for Customer Engagement

Apr 4, 2018 7:00 AM

Now that the Dynamics 365 update (also known as version 9.0) has been out for a minute, users have had the ability to test its functionality and get a feel for what it provides. One of the more sought after questions with any new version of this application, surrounds the topic of reporting. So let’s discuss what exactly Dynamics 365’s reporting capabilities offer.

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