Your company has just implemented a CRM system, great! But do you have a solid strategy on how your employees will use this new software and become a high performing organization? To be successful, your team needs an effective training program that allows users to retain more than just a small percentage of information. The question is, what type of training and how do you deliver it?
In today’s economy companies are looking for better ways to engage their customers, provide better service, and grow revenue. Because of this, businesses are evaluating tools and applications that promise to deliver all of these things and more. So, why are so many of these projects not delivering the results promised and/or expected?Read More