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Fullscope Blog

A real-world look at digital transformation.

Terry Roy

Terry Roy
Terry is a veteran executive in the high-tech arena in both thriving and early-stage companies. His goal is to develop a roadmap for clients to become High Performing Field Service Organizations that drive business results and revenue to their bottom line. His expertise includes delivering the positive business outcomes expected from the Microsoft Dynamics 365 platform.
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Recent Posts

Infographic: Top 3 Benefits of Connected and Proactive Field Service

By Terry Roy | January 23, 2019
With a connected and proactive field service solution, your business can rise above the competition and gain a 360-degree view of the service lifecycle - from scheduling and contracts to warranties an[...]

Business Applications October 18 Release: Field Service

By Terry Roy | October 29, 2018
Microsoft Dynamics 365 October 2018 release encompasses new features in Marketing, Sales, Service & Field Service, PSA, Finance & Operations, Talent, Retail, Business Central, PowerApps, PowerBI and F[...]

Do You Need Field Service Management Capabilities?

By Terry Roy | October 22, 2018
Do you deal with scheduling work orders, dispatching technicians, or completing onsite work orders? Dynamics 365 has the tools to help these processes with its Field Service application. Microsoft has[...]

Improve Service and Grow Revenue with Microsoft Dynamics 365 Field Service

By Terry Roy | August 20, 2018
In today’s economy companies are looking for better ways to engage their customers, provide better service, and grow revenue. Because of this, businesses are evaluating tools and applications that pro[...]

3 Cool Facts about Automated Field Service Scheduling with Microsoft Dynamics 365 for Field Service

By Terry Roy | August 14, 2018
In our previous blog, 3 Ways Mobile Communication with Microsoft Dynamics 365 for Field Service Can Reduce Field Service Costs, we talked about the three ways mobile communication can reduce field ser[...]