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Fullscope Blog

A real-world look at digital transformation.

Ruston Eads

Ruston Eads
With almost 15 years of experience with Microsoft Dynamics 365, Ruston is a CRM enthusiast with a demonstrated history of accomplishments in business development, pre-sales, project management and consulting.

Recent Posts

Sharpen Agent Focus with Microsoft Power Virtual Agent

By Ruston Eads | November 26, 2019
Microsoft Power Virtual Agent adds automated chat capability for handling front-line interactions which are often in the form of routine questions related to your business. Think of Microsoft Power Vi[...]