There are 2 basic types of required fields in Microsoft Dynamics CRM 2011 (System Required or Business Required). Both make it impossible for a user to leave a form with entering information, but when it comes to making customizations to the forms that contain them they behave a little differently. The primary difference is that a System Required Field (the ones with the little red padlock next to them) cannot be removed from the form, while Business Required fields can be removed with a few simple steps. The video below shows you how to work around both types in just over 3 minutes. Take a look and if you have any questions post them in the forum and let's talk about them!