Jennifer is a seasoned marketer with a passion for CRM. She knows that CRM can help you work as smart as you do hard. Jennifer has a software focused background in Distribution, Manufacturing, and Services.
If you’ve ever wondered how your growth rate compares to your competitors, or what markets are most desirable for expansion, you are not alone. Many manufacturers are constantly trying to get a pulse [...]
Professional services organizations need to keep up with the evolving business environment, new marketplace challenges and innovative business models. Below, we consider 4 current trends.
Digital transformation is the technological disruption that has changed the way companies do business. From cloud computing to connected applications, earlier business models are advancing allowing pr[...]
My colleague recently wrote an article the right sales tools for relationship selling and talked about the Microsoft Relationship Sales Solution (MRSS). I want to share with you one of my favorite too[...]
The best way to keep track of and control of your sales pipeline is through customer relationship management (CRM) software (sometimes called salesforce automation (SFA)). CRM applications provide cle[...]
Often when working with a new customer it’s the second time they’re updating their software or kicking off a CRM initiative. Something we hear quite often in these instances is “Our last partner let u[...]
Progressive service firms understand the need to replace outdated and disparate technologies with holistic solutions that integrate sales, service and marketing efforts. Today’s cloud based technolo[...]
"The customer experience is the next competitive battleground.” ~ Jerry Gregoire, former Chief Information Officer of Dell Computers. There seems to be a lot of confusion between the terms “customer s[...]
Did you know you can address business processes across your business – from Sales to Operations – with a single solution? One platform that offers traditional ERP AND CRM functionality? Microsoft br[...]
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