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Fullscope Blog

A real-world look at digital transformation.

Connor Jordan

Connor Jordan

Recent Posts

Using your CRM and a Customer Portal to Improve Customer Experiences and Collaboration

By Connor Jordan | January 12, 2015
Strengthen relationships with your customers and reduce your overall costs. Uniting businesses with their customers has never been more important to companies around the world, and Microsoft Dynamics [...]

Rethinking Customer Service

By Connor Jordan | September 7, 2014
  Register now for the webinar:  "Increase Revenue with Exceptional Customer Service Processes" Customer Service is more than just a name of a department. Customers are expecting an experience that re[...]

Top 5 Qualifying Questions for Cold Callers

By Connor Jordan | August 17, 2014
When faced with the task of cold calling down a list of prospects, it helps to have a game plan in place. Asking the right questions will help you display interest and give you a chance to listen to w[...]