Chris Weilandt is a Senior Solution Architect at Edgewater Fullscope. He has 9+ years of Dynamics 365 (CRM) consulting experience and has been working with Microsoft Gold Partners since Dynamics CRM version 4.0. Completing over 80 Fullscope CRM implementations, Chris has experience across various industries with emphasis on Manufacturing and Finance.
Core Customer Service ‘Case Resolution’ entity extensibility Finally! CRM administrators and consultants have been waiting over 10 years for the ability to edit, add, and remove fields from the ‘case [...]
Microsoft is constantly enhancing their software solutions in order to create a better, more optimized user experience overall and deliver new capabilities for improving performance. Each of these upd[...]
Have you ever created a field in CRM that started with a lower case letter? I recently did. The name of the field was "iRental Quote." When I went to add that field into the business process flow and [...]
It's been said that a database is only as good at the data in it. A good way to ensure good data is to reduce the amount of data entry by your users and to ensure the correct data is entered. One way [...]