Art combines his knowledge of CRM’s capabilities with his process-driven approach to help each customer plan on the right amount of effort to make CRM fit their organizational needs. He has spent over 8 years with the Microsoft Dynamics CRM (now Dynamics 365) product and provides tailored and non-tailored demonstrations of the product to his customers.
Dynamics 365 Portals enables users to extend features and functions of D365 to customers improving user experience and customer service. There have been major investments made with this new October 1[...]
Microsoft Dynamics Flow has been around for a while (as long as Dynamics 365), but many organizations are still wondering, “Why might we want to use Flow?” – OR – “How can we start using Flow?” Well, [...]
The main ingredient to most successful businesses are happy customers. When you understand your customers you then create meaningful relationships that lead to positive ROI’s and business outcomes. In[...]
Over the last several years, the Microsoft Dynamics 365 team has been working on the Dynamics 365 App for Outlook, otherwise known as the “Lightweight” App, a component that works with both the Outloo[...]
Curious about the new Dynamics 365 release (the July release)? Now that it's available, I wanted to touch on some enhancements that have been added to the apps, mobile and other areas within Dynamics [...]
One of the key roles of any sales leader is to coach their team to be more effective sales performers. Did you know there is a great tool that helps you coach by offering pipeline insights and clarity[...]
Curious about the new Dynamics 365 release (the July release)? Microsoft is building upon the integration between Microsoft Dynamics 365 for Sales and LinkedIn in the latest release to improve engagem[...]