Alison has a strong background in project management, giving her the ability to really understand her customer’s business. With over 20 years dedicated to customer success through technologies like CRM, she brings both technical and analytical skills to help customers structure their business objectives into actionable outcomes.
When Briggs Equipment decided it was time to implement a CRM, they found Fullscope and Microsoft Dynamics 365 to be the obvious choice. Fullscope's experience with equipment dealers on the Microsoft D[...]
Additional revenue opportunities, is business that you didn’t get from a customer at the initial sale. After initial purchase, there are potentially multiple follow-on sales and cross-sell opportuniti[...]
How strong are the relationships you’ve built while prospecting and interacting with customers? Take a minute to think about the amount of time and effort that went into starting those relationships a[...]
Prospects and deals fall off the radar and then are forgotten. Yet, these prospects and deals are the most profitable. 80% of prospects who eventually buy were once marked as bad leads or disqualifi[...]