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Fullscope Blog

A real-world look at digital transformation.

Adam Spurr

Adam Spurr
Adam has several years of experience helping companies achieve amazing business results from their Digital Transformation initiatives.
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Recent Posts

Dynamics 365 AI for Sales – Delivering Insights for Sales Professionals

By Adam Spurr | January 18, 2019
Most organisations that sell, whether that is a product or a service, know the importance of a CRM platform to help support sales teams. It is vital for any organisation to create the best relationshi[...]

Understand Your Business Outcomes and How CRM Can Help You Achieve Those Goals

By Adam Spurr | December 7, 2018
CRM software was created to help sales teams manage their customer contact data and perhaps some organisations still use their on-premises CRM solutions simply to organise client information.

Do More with Microsoft Dynamics 365 Online

By Adam Spurr | November 16, 2018
Examples of real-world business improvements you can get in the cloud You may have CRM. You may even have on-premises Dynamics CRM. These systems may have worked very well for you in the past, but you[...]

Microsoft Dynamics 365 GDPR Management Solution

By Adam Spurr | June 12, 2018
How well are you managing all the consent and data requests that have been flowing in now that the General Data Protection Regulation (GDPR) has been enforced by the EU parliament? Has the process of [...]

6 Steps to Becoming GDPR Compliant

By Adam Spurr | May 31, 2018
Can you confidently ensure that your GDPR compliance strategy is fully in order? Now that the enforcement date has come and gone, there may still be some critical areas that need to be addressed in or[...]

GDPR Easily Explained and Does it Apply to You

By Adam Spurr | May 21, 2018
For starters, let’s define GDPR: General Data Protection Regulation or GDPR compliance is not optional and compliance audits start May 25 th, 2018. Although this legislation was passed by the European[...]

What a CEO Loves About Microsoft Dynamics 365 CRM

By Adam Spurr | April 18, 2018
The IT and professional services industries are growing at forever increasing rates, meaning leaders within the IT field face just as many challenges in order to best fulfill their company’s success. [...]

Getting to the Heart of Data for Life Science Organisations

By Adam Spurr | January 18, 2018
“The New Health Economy will focus increasingly on paying for the value rather than the volume of medical care; in other words, it will be a more consumer-facing industry.”*

From Manufacturer’s Silo Struggle To CRM Perfect Performance

By Adam Spurr | December 4, 2017
The CX genie is out of the bottle. The customer’s wish is now often more than many manufacturers can command. Consumers are changing the way they engage with every type of product or services organisa[...]