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Edgewater Fullscope Blog

A real-world look at digital transformation.

6 Consequences Professional Services Firms Face When Postponing Digital Transformation

By Jef Allen | November 19, 2018

We all remember what happened to Blockbuster right? If not, take some time to Google it and discover why they were left in the past along with what is now an archaic business strategy.

“Blockbuster is a great example of a business that failed to identify that they were being disrupted - and failed to act in time as a result.” – David Reiss

So what is the cost of doing nothing at all when it comes to digitally transforming your Professional Services business? There are consequences to not acting on the digital disruption that is Industry 4.0. This digital shift is well underway, your competitors are biting the bullet and making changes. Read the article “6 Business Outcomes that Microsoft Dynamics 365 Customer Engagement Addresses for Professional Services.”

Here are 6 consequences that you face when deciding to wait on digital transformation:
  1. Loss of market share.
  2. Become left behind by a progressing market place.
  3. Decrease in valuable customer relationship time.
  4. Reduced time spent liaising with key decision makers and influencers.
  5. Loss of customers to the competition.
  6. Failure to attract new talent.

Want to further your understanding on the trends, challenges, and opportunities for the Professional Services industry? Download this guide: Guide to Top Trends in Professional Services… and their impact on current business models.

Guide to Top Trends in Professional Services… and their impact on current business models.

** 4 Lessons from Blockbuster Failure

About Jef Allen


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