Investing in a new ERP business system is a big decision that requires thoughtful research and planning. In a report by Gartner, it was found that 20% to 35% of ERP projects fail due to delayed implementation, budgetary issues, abandoned efforts or the required benefits were never delivered.
So, why does the implementation of this software sometimes fall short of expectations?
Oftentimes implementation failure comes as a result of lack of user adoption. In order to prevent this from occurring all users must be informed users. So, developing an educated group of users in all departments is the potential solution to implementation to success.
Related Webinar: Embracing Dark Cockpit Principles