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Fullscope Blog

A real-world look at digital transformation.

Retesting Inventory for Chemical Manufacturers with Dynamics 365 for Finance and Operations

By Linda Hope | June 10, 2019
In a recent conversation with a specialty chemical manufacturing client, they asked if there was a way to send an item into quarantine when it’s 180 days out of expiration. Their legacy systems was cu[...]

Learn More About Your Tenants and Units with a Valuable Property Management Solution

By Mary Bradley | June 4, 2019
As a commercial, residential or mixed use property management group, your business thrives on positive tenant experiences. Positive impressions ultimately builds more bottom line. Enter Alithya's Prop[...]

How to: CRM Portal Web Page Tracking

By James Trobaugh | June 3, 2019
There are often times when a customer will want to know what records a Contact is viewing in the CRM Dynamics Portal. Historically, this capability was available out of the box with the Tracking featu[...]

Is Dynamics 365 Easier to Use Than Sales Force?

By Natasha Spurr | May 31, 2019
You’ve decided that now’s the time to integrate a new CRM system into your business. You’ve spent time in countless meetings determining why an investment this big needs to be made but determining whi[...]

3 Ways AI is Changing the Modern ERP System

By Steve Reed | May 30, 2019
You probably don’t think you use AI on a regular basis, but if you have a smart home device, check out recommended products on Amazon or use Google’s local search results, you’re using artificial inte[...]

How RLI Corporation Provides their Field Team a 360 Degree View

By Mary Bradley | May 29, 2019
RLI is a speciality property and casualty insurance and surety bond company with operations in all 50 states. In order to increase the number of quality meetings and decrease Field Sales prep time, RL[...]

Software Training Tools and Tips

By Sydney Stoner | May 21, 2019
In the first part of the series we discussed our training methodology best practices. In this post, we will review the various tools that you can use to implement the training methodology.

Why Dynamics 365’s Business Intelligence Outshines Sales Force

By Natasha Spurr | May 17, 2019
AI and machine learning – big words in the technology world and in order to keep up with where the industry is headed, you have to understand why it’s important and what technology platforms can help [...]

4 Ways for Equipment Dealers to Improve Account Management with Microsoft Dynamics 365

By Chad Weiner | May 16, 2019
Client relationships are critical for every Equipment Dealer organization where typically 80% or more of their ongoing revenue comes from existing customers. The key question for Equipment Dealers is [...]

Software Training Methodology Best Practices

By Sydney Stoner | May 14, 2019
Before we dive into the training methodology best practices, let’s first discuss why training is so important. We have found that high performing organizations, or HPOs, believe that when they impleme[...]