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Fullscope Blog

A real-world look at digital transformation.

Addressing Marketing ROI with Microsoft Dynamics 365 for Marketing

By Lisa Dunham | April 16, 2019
Part 4: Marketing ROI   It’s the age-old marketing struggle. Better understanding which ads, emails, and events are driving new leads and conversions. Nobody wants to be lost in the abyss of a “spray [...]

2019 Manufacturing Trends: Identifying Your Most Profitable Business Region

By Steve Reed | April 9, 2019
In our previous blog we discussed the survey results of 100 top executives in the manufacturing industry and their ability to identify customer value within their organization. 78 percent of responden[...]

Microsoft PowerApps and Power BI

By Chad Weiner | April 3, 2019
In parts one and two of our blog series, introduction to PowerApps, we introduce PowerApps and what it can do for you. To recap, with PowerApps, business experts can work more efficiently together wit[...]

6 Steps to Prepare Your Organization for an ERP Implementation

By Walter Rauch | April 2, 2019
1. Identify the problems, set the goal, scope and objectives Today’s enterprise resource planning systems can provide numerous solutions to the many issues your organization is facing. However, as men[...]

Is it Time to Upgrade Your ERP or CRM System?

By Dominic Telaro | March 27, 2019
The software a company runs on is one of the most integral parts of any organization – it’s what helps to keep the wheels spinning smoothly. From the perspective of an employee all the way through the[...]

Make a Seamless Transition from Sales to Delivery and Improve Customer Satisfaction

By Ori Fishler | March 26, 2019
The unfortunate reality of the disparate relationship between the sale team and delivery team is a real one.  In many organizations the two teams are completely siloed from one another with completely[...]

The Discovery Phase: Getting Your Ducks in a Row for an ERP Implementation

By Walter Rauch | March 25, 2019
Enterprise discovery for getting your ducks in a row The ERP discovery phase is essential and should be one of your first activities to assess your business needs and the key motivations to start such[...]

What You Need to Know: Dynamics 365 for Customer Service April '19 Release

By Chris Weilandt | March 21, 2019
Core Customer Service ‘Case Resolution’ entity extensibility Finally! CRM administrators and consultants have been waiting over 10 years for the ability to edit, add, and remove fields from the ‘case [...]

How to Really Prepare for Your ERP Implementation

By Walter Rauch | March 20, 2019
When it comes to implementing a new ERP system into an organization, preparation is key. It’s important to take all necessary steps in order to ensure successful deployment of your new software. In th[...]

Fullscope Helps Travel Counsellors to Move to the Cloud to Aid Growth and Boost Customer Service

By Natasha Spurr | March 8, 2019
Travel Counsellors Ltd is an independent travel company operating in seven countries around the world, with headquarters in Manchester. It takes its customer satisfaction very seriously, as more than [...]

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