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Fullscope Blog

A real-world look at digital transformation.

Dynamics 365 Project Service Automation – 2019 Release Wave 2 Roadmap

By Antwain Woods | November 19, 2019
For those leveraging the capabilities of Project Service Automation, Microsoft will be focused on making improvements around modular offerings where capabilities across Microsoft Project, Project Serv[...]

Dynamics 365 Customer Service– 2019 Release Wave 2 Roadmap

By Art Small | November 11, 2019
Dynamics 365 Customer Service, known to be an end-to-end, self-support and assisted-support service. For wave 2 of 2019, Microsoft will be focusing on improvements with knowledge management and timeli[...]

Infographic: The Evolution of Microsoft Dynamics 365 for Finance and Operations

By Carl Boutin | November 7, 2019
What we know of as Microsoft Dynamics 365 for Finance and Operations today, has come a long way since its dawn into the world of ERP technology. From the beginning, it has taken many strides in improv[...]

Dynamics 365 Sales – 2019 Release Wave 2 Roadmap

By Chris Weilandt | November 4, 2019
Microsoft previously announced its 2019 new release wave 2 plan that will be made available over the span of October through March 2020. The improvements made in this release will ultimately help to m[...]

Emerging Technology in Field Service – the HoloLens

By Jeremy Wallin | October 28, 2019
Field service operations require constant connection and access to real-time data in order to remain productive and proactive rather than reactive. A field technician’s ability to immediately conduct [...]

Dynamics 365 Customer Engagement Simple Sales Forecasting

By Antwain Woods | October 24, 2019
In the fast pace world we live in today, supply and demand are at the top of successful companies. Dynamics 365 Sales Forecasting gives your company the visibility to procure the correct inventory bas[...]

Professional Services 2020: Are You Ready?

By Jennifer Alspach | October 2, 2019
What if you could have information at the tip of your fingers that could help you better plan and forecast for the upcoming year. If you’re like most, you’re probably going to jump at the chance to ge[...]

Manufacturing 2020: Are You Ready?

By Jennifer Alspach | October 1, 2019
It’s safe to say that manufacturing is evolving at the speed of light. From smart connected systems backed by AI that help manufacturers become faster and more productive to blockchain technology that[...]

Infographic: Why Your Organization Needs Our Business Outcomes Workshop

By Jennifer Alspach | September 30, 2019
Despite technology advances over the past few decades, the number of companies failing at software implementations ranges from 65% to 85%. Take a look at the infographic below as we explore what compa[...]

Pick and Mix Your Microsoft Dynamics 365 Licenses Plan

By Natasha Spurr | September 26, 2019
Microsoft’s current pricing plan for Dynamics 365 licences was promoted as the most cost effective way for users to access all capabilities across its Customer Engagement apps. However, the one size f[...]

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